This is the place to get help from the Ponoko team and community. <br><br> Remember to search for an answer first - lots of questions have been answered before.

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Upload file .dae problem, "messy mesh" Paul Wood 1 comment 0 votes None
help with project nina feigl 0 comments 0 votes None
Motorcycle Fork stem bolt David Briscoe 3 comments 0 votes None
Squareness to material of laser cut? C.H. 1 comment 0 votes None
Glue felt to aluminum and leather to aluminum - any recommendations? Igor Knezevic | Alienology 4 comments 0 votes None
Does Ponoko use currency other than US dollars outside of USA? Agent24 4 comments 0 votes None
Using unsupported colors Mark Small 5 comments 0 votes None
Any idea on the updated kerf widths yet? Agent24 3 comments 3 votes None
Rivets Thomas Oatess 12 comments 0 votes None
Really Small 3d stuff Jonathan Bowen 1 comment 0 votes None
Prime upgrade- speeding up shipment Mariko 1 comment 0 votes None
Aluminum - need holes punched or drilled and two bends. Can it be done? Jeff Bach 4 comments 0 votes None
Cost of burning Lev Pertsov 1 comment 0 votes None
raster engraving: what happens with layered objects? Tom Lee 5 comments 0 votes None
Cutting Acrylic Rod with a Laser cutter Jonathan Bowen 3 comments 0 votes None
There are 3d charges for Making and Material, What does each mean? Shawn Johnson 1 comment 0 votes None
Is there a way to verify the size of your uploaded 3d model (bounding box and volume) Shawn Johnson 3 comments 2 votes None
How can I make the same design from more than one material? Josh Judkins 1 comment 0 votes None
What is the maximum etching depth in acrylic Sam Eaton 11 comments 0 votes None
New Forum: How do I make questions as "read"? Otto 2 comments 0 votes None
Will I get all the parts of my laser-cut design? Ponoko Team 1 comment 0 votes None
Is there any way to expedite orders? Ponoko Team 1 comment 0 votes None
Are 3D printing orders faster if you are a Prime member? Ponoko Team 1 comment 0 votes None
How do I cancel my order? Ponoko Team 0 comments 0 votes None
How much space should I leave between laser-cut designs? Ponoko Team 1 comment 0 votes None
Can I use thicker stroked lines instead of fills to raster engrave? Ponoko Team 1 comment 0 votes None
Can engraving fills or lines overlap a laser-cutting path? Ponoko Team 1 comment 0 votes None
If I put two lines within .15mm of each other, will both be cut? Ponoko Team 1 comment 0 votes None
Why won't my file upload? Ponoko Team 2 comments 0 votes None
What is the smallest visible engraving? Ponoko Team 1 comment 0 votes None