Forums/Official stuff/Frequently Asked Questions

Can I use my own material for making with Personal Factory?

Josh Judkins
posted this on October 03, 2011 17:44

Unfortunately not - you will need to use materials from our existing catalog.

The one exception to this is the Prime subscription material request process, through which it is possible to request a certain material type - if we can successfully source and cut it, we'll provide you a manual quote. Read more about the request process.

The reason for this is that the prices and zero minimum order volumes we're able to provide are dependent upon having a totally streamlined system. Anything outside that system has a much higher probability of things going wrong, and takes more time and cost.

Thanks!